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Command Center

Your Hub for Loyalty, Marketing, Feedback and Social Engagement

The Front Flip Command Center puts you in control of your customer loyalty and mobile marketing initiatives. Log in 24/7 to monitor program metrics, update mobile offers in real-time, track social mentions, respond to customer feedback and connect directly with your Front Flip program members.

Customer Database

  • First names and profile pics
  • Demographics (age, gender and home zip code)
  • Visit frequency and time since last visit
  • Day part and week part
  • Customer feedback and insights
  • Social mentions on Facebook and Twitter
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Mobile Offers

  • Loyalty rewards
  • Automated offers
  • Targeted campaigns
  • Location-based promotions
  • Mobile and email notifications
  • Offer redemption tracker

Platform Management

  • Dashboard reporting
  • Weekly management reports via email
  • User provisioning
  • Location management
  • Customer communications
  • Offer library with real-time updates
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